Privacy Policy

Handling of information

  • Window Techs India Pvt.Ltd
  • 805 Sector 69 IMT Faridabad, Haryana, India        
  • TEL: +91-9810079950, +91-9312455575
  • Person responsible for management of personal information
  • Quality Control Director

 

1. Announcement concerning Act on the Protection of Personal Information

The Company hereby discloses the following information (hereinafter referred to as the “Details”) based on the Act on the Protection of Personal Information (hereinafter referred to as the “Act”).

 

Types of Personal Information

Purpose

Personal information retained by the customer
  • For product and service development;
  • Upkeep, maintenance, repair and service of our sold product;
  • Joint research with customers; and
  • Other purposes to fulfill contracts with customers.
Personal Information of external outsourcers, etc.
  • To work on, repair and service our products;
  • For operational contact.
Personal information of suppliers and affiliates
  • For necessary review and contact related to work duties; and
  • To contact with new product information.
Personal information acquired through surveys,
demonstration events and seminars (Discloseable information)
  • To confirm application details, and other requests;
  • For product and service development; and
  • To contact with new product information.
Enquiries to our company
  1. To respond by email or telephone to enquiries

 

2. Third Party Disclosure

Disclosure of personal information retained by the Company to third parties will be handled as specified below.

  • Purpose to be disclosed to a third party
  • Disclosure of personal information to a third party shall occur with the purpose of responding to customer needs.
  • Types of personal information to be disclosed to a third party
  • Employment, department, name, address, phone number, fax number, email address
  • Procedures and methods for third party disclosure
  • Phone, fax, email

3. Common use of retained personal information

(Common use of personal information acquired through surveys, demonstration events and seminars)

Our Company shall clarify and share how personal information will be used by other companies in the same group 

Purpose to be disclosed to a third party

  • Disclosure of personal information to a third party shall occur with the purpose of responding to customer needs.
  • Types of personal information to be disclosed to a third party
  • Employment, department, name, address, phone number, fax number, email address-  Procedures and methods for third party disclosure
  • Phone, fax, email-
    • To propose product information, etc.;
    • To reply to and confirm enquiries;
    • Proposals to customers; and
    • To provide seminar information;
  • Person with responsibility for management of personal information -Window Techs India Pvt.Ltd.
  • Method of acquiring personal information
    • Web, paper copies, fax, etc.

4. Disclosure and Correction Procedures

The Company accepts requests from individuals whose personal information the company holds, to notify them of the purpose for which the information is used; disclose the information held; correct, add to or delete incorrect information; prevent the use of information held; completely delete all records held; and prevent the use of the information by third parties (hereinafter referred to as “Disclosure”). Those requesting to know of the information held and notification of the purpose for which the information is used should contact the office below and make requests by filling out and sending in the “Request to Disclose Personal Information” form. We request individuals requesting disclosure of the information held or notification for which the information is used to enclose postage stamps to the value of 1000 Indian rupee with the application. Service fees will also apply so we request your understanding in advance. We will also request your name, address and contact details when you make the application.

 

5. Complaints Concerning Handling of Disclose-able Personal Information

Please contact the numbers below for complaints concerning handling of disclose-able personal information.

  • Personal Information Enquiry Office: +91-9312455575
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